arrive within 5-15 business days
free shipping worldwide over 150€
warranty for 3 years
signature packaging + personalised card
all purchases made at cinco-store.com will be gift wrapped in our signature packaging. each order are delicately wrapped and packaged in a special box to maintain their shape. each item comes with a double-velvet pouch. for gifts, you may add a personalised message to the recipient before finishing your order. we also send a warranty card.
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where are cinco pieces made?
all CINCO jewels are designed and crafted in portugal, europe with our expertise and unique craftsmanship. buying from CINCO, will never be just an impulsive decision, our pieces will always have a new story to tell.
together, we can extend the lifecycle of our products. you can read all at our refresh & reborn program.
what does pre-order means?
pre-order means that we don't have a fixed shipping date, we have an estimated shipping date, although this is just an expectation. due to the high demand for our products and being our manufacturing only national, means that sometimes our clients will have to wait. when buying an item in pre-order, you are valuing a system that avoids mass production and respects sustainability values. we understand the urge to have your pieces, but they will last forever and we promise it will be worth it.
we accept payments through most major credit cards and payment providers including paypal, klarna mbway, and different credit or debit cards such as visa, mastercard, american express, and other international cards.
if you are experiencing any problems with your payment contact us at email@example.com or at our live chat.
your order will be dispatched within 1 business day unless you are buying something in pre-order. in that case, we will hold the other items so we can send the complete order together.
once your order has been processed you will receive a tracking number and details via email. delivery is made from monday to friday during working hours.
get in touch
if you’re wondering about your order, send us an email to firstname.lastname@example.org or a whatsapp to +351 915 780 641. we will answer you from monday to friday, 9am to 5pm, lisbon hour.
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